Frequently Asked Questions
Find quick answers to common questions about Elite You
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1 General Questions
What is Elite You?
Out there is where you're actually you. Elite You builds plans around the climbing of your race, not a generic pace zone. Tell us the date, the distance and the vert, and the weeks are built back from that day.
Is Elite You free to use?
Yes. Every feature is free while we build, including plans, watch sync and the calendar.
What running goals does Elite You support?
Elite You is built for trail and ultra athletes, and for the road work that gets you onto the mountain. Current plans cover 5K through marathon. Tell us the race; the plan is framed around the climbing, not a generic pace zone.
How accurate are the training plans?
Our AI-powered system creates plans based on proven training principles and your specific information. However, individual results may vary, and it's important to listen to your body and adjust as needed.
Can I use Elite You if I'm a beginner runner?
Absolutely. Whether you're building toward your first trail race or a mountain marathon, Elite You builds the plan around the terrain in front of you and your current fitness — not a generic road template.
2 Training Plans
How long does it take to generate a training plan?
Training plan generation typically takes 1-2 minutes. The AI processes your information and creates an optimal schedule based on your goals and preferences.
Can I modify my training plan after it's created?
Yes! You can customize your training plan in several ways: edit individual sessions from the calendar, adjust training preferences, or regenerate the plan with new parameters.
What if I miss a training session?
Missing occasional sessions is normal and won't significantly impact your progress. You can mark sessions as missed in the calendar, and the system will help you adjust your training load accordingly.
Can I create multiple training plans?
Yes, you can create multiple training plans for different goals or time periods. You can archive completed plans and keep your current plan active.
How does the AI determine my training schedule?
The AI considers your current fitness level, training history, goal race date, preferred training days, and other preferences to create a progressive training schedule that follows proven running principles.
3 Strava & Garmin Connect
Do I need Strava or Garmin Connect to use Elite You?
No. Connecting a provider is optional but recommended. Elite You can import activities from Strava or Garmin Connect so your calendar reflects what you actually ran. You can connect one provider at a time.
How often do activities sync?
Strava activities typically appear within about 20 minutes of being uploaded to Strava. Garmin Connect activities arrive after you sync your device with the Garmin Connect app, usually within a few minutes. Garmin also loads activities from the last 60 days shortly after you connect.
What data does Elite You access?
Elite You only accesses the activity and profile data you authorize. For Strava that is your public profile and running activities, not private messages. For Garmin Connect that is the Activity Export and Historical Data Export permissions you approve. You can disconnect at any time.
Can I disconnect Strava or Garmin Connect?
Yes. Disconnect from the Calendar page. Automatic syncing stops, and stored activities from that provider are removed from your calendar. Your training plans are not affected, and you can reconnect later.
Why aren't my activities showing up?
Confirm the connection on the Calendar page. For Strava, wait up to 20 minutes and make sure activities are visible to Everyone or Followers, not Only You. For Garmin Connect, sync your device with the Garmin Connect app first; new activities do not appear until that sync completes. You cannot connect both providers at the same time.
4 Technical Issues
The app is loading slowly. What should I do?
Try refreshing the page or clearing your browser cache. If the issue persists, check your internet connection or try accessing Elite You from a different browser.
I'm getting an error when creating a training plan. What's wrong?
Make sure all required fields are filled out correctly. Check that your target date is in the future and that your current fitness information is realistic. If the problem continues, contact support.
Can I use Elite You on my mobile device?
Yes! Elite You is fully responsive and works on all devices including smartphones and tablets. You can access all features from your mobile browser.
How do I reset my password?
Click the "Forgot Password" link on the login page. Enter your email address and follow the instructions sent to your email to reset your password.
What browsers are supported?
Elite You works best with modern browsers including Chrome, Firefox, Safari, and Edge. Make sure your browser is updated to the latest version for the best experience.
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